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Help Center

Answers on testing, billing, and patient support made simple

Help Center

How do I get tested?

No scheduling needed — just walk in during business hours at our Hatfield, PA location. No appointment or insurance required.

What about billing?
How do I access results?
Can providers submit inquiries?
How to rate my visit?

We're self-pay — no insurance needed. You'll see the price before testing, with no surprise billing afterward.

Most results are ready the same day. We'll let you know how to receive yours — by phone, email, or in person — before you leave.

Yes — healthcare providers can contact us directly at (267) 996-7444 or contact@labstar.net for testing referrals or questions.

We'd love your feedback — email us at contact@labstar.net or leave a review on Google. It helps us improve.

Get in Touch

Questions? We're here to help you anytime.

A friendly customer support agent wearing a headset, smiling while assisting a caller.
A friendly customer support agent wearing a headset, smiling while assisting a caller.

Help Center

Find answers on testing, billing, and your Labstar portal.

A friendly customer service representative assisting a patient over the phone.
A friendly customer service representative assisting a patient over the phone.
A close-up of a patient using the Labstar patient portal on a tablet.
A close-up of a patient using the Labstar patient portal on a tablet.
Patients

Guidance on scheduling tests, understanding results, and using your portal.

Billing

Information on insurance, payments, and billing inquiries made simple.

The help center answered all my billing questions quickly and clearly.

J.S.

A friendly support agent assisting a patient with billing questions over the phone.
A friendly support agent assisting a patient with billing questions over the phone.
A patient happily navigating the LabStar patient portal on a laptop.
A patient happily navigating the LabStar patient portal on a laptop.

★★★★★

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Affordable, local lab testing, you can trust.

Email

contact@labstar.net

+1 (267) 996-7444

© 2025. All rights reserved.

+1 (267) 222-4324

Contact

Address

2321 N Penn Rd, Suite 100, Hatfield, PA 19440

Hours

Mon–Fri: 8:00 AM–6:00 PM · Sat–Sun: 9:00 AM–2:00 PM

Phone

fAX